Privacy Policy
Effective date: February 1, 2026 · Last updated: February 1, 2026
This Privacy Policy describes how Aivora Systems LLC (“Aivora,” “we,” or “us”) collects, uses, and protects information when you use our website at aivorasystems.app, contact us through our forms, or use software and communication tools we provide to businesses (such as AI-assisted phone reception, appointment-related messaging, and callback request handling).
Aivora Systems LLC does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Information we may collect
- Identity and contact data: name, email address, phone number, and business name.
- Communication content: messages you send via contact forms; appointment details you or your customers provide (such as requested date, time, service type, and notes); callback requests and support inquiries.
- SMS-related records: opt-in status, consent language shown, timestamps, message delivery status, and carrier or provider identifiers when we send operational messages you have agreed to receive.
- Technical and operational data: IP address, browser type, general log information, and data needed to secure and operate our services.
How we use information
- To respond to business inquiries and demo or support requests.
- To provide appointment-related communication, booking updates, and callback coordination for our customers’ end users when applicable.
- For customer support, service delivery, troubleshooting, and service improvement.
- To comply with law, enforce our terms, and protect rights and safety.
We focus on transactional and service-related communications—for example appointment intake, scheduling updates, callback follow-up, and support—not promotional or marketing SMS campaigns on behalf of this corporate site unless you separately agree where required by law.
SMS and text messaging
If you opt in to SMS from Aivora Systems LLC (for example through our website contact form), you agree that we may send messages related to appointment requests, booking updates, callback requests, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. You may receive a confirmation when you opt out.
Sharing of information
We may share information with service providers that help us operate our business and deliver services—for example cloud hosting, email, telecommunications/SMS delivery (such as Twilio), and support tools. These providers are permitted to use the information only to perform services for us and are subject to appropriate contractual and security expectations.
Security and retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure. We retain information for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes.
Your choices
You may opt out of SMS as described in message footers (e.g., STOP). You may contact us using the email below to ask questions about this policy or to exercise applicable privacy rights, subject to verification and law.
Children’s privacy
Our services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.
Contact
Questions about this Privacy Policy:
[email protected]